Microsoft (Business Ready) Enhancement Plan |
- Maximize solution value: Helps you
optimize and increase the performance of your solution through
ongoing product improvements.
- Protect your investment: Keeps your
solution current and gives you access to future technology.
- Enhance employee productivity: Provides valuable support, training, and community-based services.
The Business Ready Enhancement Plan is the first-year
requirement for new Microsoft Dynamics™ NAV software customers and
includes the following features:
- Upgrades, updates, service packs, fixes, and
regulatory/tax updates: Our upgrade and update benefit is
stronger than ever for all product lines in all regions. The goal is
to provide additional product value each year as well as published
product roadmaps so you can plan for future upgrades. In addition,
you'll receive timely delivery of regulatory updates and hotfixes to
help you stay in compliance with local regulations.
- Support life cycle policy: Provides
Microsoft customers with clear and predictable support information
for all Microsoft products, including the Microsoft Dynamics product
family. This enables you to more effectively plan for your software
requirements based on long-term knowledge of the support cycle for
Microsoft products. Microsoft provides a five-year minimum of
mainstream support for all products released in 2005 or later.
- Investment protection (formerly Transformational
Assurance): An existing benefit that is highly valued but
not known to all customers. Investment protection enables you to
move to the future converged Microsoft Dynamics solution without
having to repurchase the functionality you already license today.
- Protected list price: To help you budget
more predictably for your Business Ready Enhancement Plan renewal
year after year, Microsoft enables you to protect your system list
price as the basis of future renewals.
- Transition investment credit: This is a
new benefit for all Microsoft Dynamics Financial Management and
Supply Chain Management customers, giving you the flexibility and
security in your Microsoft Dynamics solution choice – knowing that
if your needs change, you can apply the full license credit of your
current license investment towards a move to any other Microsoft
Dynamics Financial Management and Supply Chain Management solution,
such as Microsoft Dynamics NAV to Microsoft Dynamics AX. Or, you can
move from one package to another (Standard to Professional) within a
product family, if using the same packaging method.
- Unlimited online training benefits: These
are new benefits for all customers enrolled in the Business Ready
Enhancement Plan.
- E- Learning: Classroom-equivalent online
training on specific topic areas, such as a product module.
Available in English only.
- Training materials: These materials can
be used as study tools or as desktop reference. Available in
multiple languages.
- Local functionality training material extensions:
Addendums available for select training material titles. Designed to
deliver content on local functionality within a given country.
Available primarily in English, some other languages are also
available.
- "What's New" training materials: Delta
training between product versions. Available in English with a few
titles translated into other languages. Available as a manual, with
some product versions also available in E-Learning format.
- Learning Plans: A training roadmap that
helps individuals easily find the training they need. Outlines every
training and certification option available for each module.
Available in English only.
- CustomerSource community and tools: CustomerSource is an authorized Web site for customers enrolled in the Business Ready Enhancement Plan. The site contains a searchable knowledge base, downloads, documentation, discussion boards, online training, news, and other features. These resources can help you be more productive, empowered, and connected.
