Microsoft (Business Ready) Enhancement Plan

• Maximize solution value: Helps you optimize and increase the performance of your solution through ongoing product improvements.
• Protect your investment: Keeps your solution current and gives you access to future technology.
• Enhance employee productivity: Provides valuable support, training, and community-based services.

The Business Ready Enhancement Plan is the first-year requirement for new Microsoft Dynamics™ NAV software customers and includes the following features:

• Upgrades, updates, service packs, fixes, and regulatory/tax updates: Our upgrade and update benefit is stronger than ever for all product lines in all regions. The goal is to provide additional product value each year as well as published product roadmaps so you can plan for future upgrades. In addition, you'll receive timely delivery of regulatory updates and hotfixes to help you stay in compliance with local regulations.

• Support life cycle policy: Provides Microsoft customers with clear and predictable support information for all Microsoft products, including the Microsoft Dynamics product family. This enables you to more effectively plan for your software requirements based on long-term knowledge of the support cycle for Microsoft products. Microsoft provides a five-year minimum of mainstream support for all products released in 2005 or later.

• Investment protection (formerly Transformational Assurance): An existing benefit that is highly valued but not known to all customers. Investment protection enables you to move to the future converged Microsoft Dynamics solution without having to repurchase the functionality you already license today.

• Protected list price: To help you budget more predictably for your Business Ready Enhancement Plan renewal year after year, Microsoft enables you to protect your system list price as the basis of future renewals.

• Transition investment credit: This is a new benefit for all Microsoft Dynamics Financial Management and Supply Chain Management customers, giving you the flexibility and security in your Microsoft Dynamics solution choice – knowing that if your needs change, you can apply the full license credit of your current license investment towards a move to any other Microsoft Dynamics Financial Management and Supply Chain Management solution, such as Microsoft Dynamics NAV to Microsoft Dynamics AX. Or, you can move from one package to another (Standard to Professional) within a product family, if using the same packaging method.

• Unlimited online training benefits: These are new benefits for all customers enrolled in the Business Ready Enhancement Plan.

• E- Learning: Classroom-equivalent online training on specific topic areas, such as a product module. Available in English only.

• Training materials: These materials can be used as study tools or as desktop reference. Available in multiple languages.

• Local functionality training material extensions: Addendums available for select training material titles. Designed to deliver content on local functionality within a given country. Available primarily in English, some other languages are also available.

• "What's New" training materials: Delta training between product versions. Available in English with a few titles translated into other languages. Available as a manual, with some product versions also available in E-Learning format.

• Learning Plans: A training roadmap that helps individuals easily find the training they need. Outlines every training and certification option available for each module. Available in English only.

• CustomerSource community and tools: CustomerSource is an authorized Web site for customers enrolled in the Business Ready Enhancement Plan. The site contains a searchable knowledge base, downloads, documentation, discussion boards, online training, news, and other features. These resources can help you be more productive, empowered, and connected.

Trade Shows & Social Media