The Company
Founded in 1978, Coast Diamond (CD) is wholesale jewelry manufacturer and distributor that imports, produces, and sells fine jewelry. Since CD is dedicated to offering customers unique and customized designs, they needed an accounting software system that can handle precise customization.

The Challenge
CD used MAS 90 which is a commercial package that cannot handle the specific requirements of a jewelry company. Each new item that CD manufactures needs a unique identification number. However, MAS 90 cannot handle such miniscule customization and assigned infinite new item numbers to the parts and labor attributed to a single piece of jewelry. Having so many numbers makes it complicated for users to distinguish between jewelry pieces.

Additionally, CD couldn’t directly link purchase and sales orders or create job envelopes. Having these procedures un-integrated significantly slowed down Coast Diamond’s ability to process and manufacture orders in a timely manner for customers.

In contrast, Navision’s Jewelry Business Management System (JBMS) from Business Computing serializes items, eliminating the confusion that multiple item numbers creates. JBMS also fully integrates the process of purchasing with sales ordering. Another key feature of JBMS is the ability to create job envelopes as well as to track jobs and raw material consumption.

The Solution
The primary solutions Navision’s JBMS solved for CD were process optimization, speed, and efficiency. Now each jewelry piece can have its own serial number and maintain its own bill of materials (BOM), cost, price, description, etc. Moreover, JBMS automatically creates purchase orders based on customer demands, effectively bridging the gap between purchasing and sales ordering.

Short overview of solution functionality
JBMS creates style or item numbers through the product BOM configurator, allowing users to price, quote, and define style combinations. JBMS defines and records model style inventory, providing ability for model style notes and bags. User manipulates sample data sets to define and price detailed BOM's. JBMS defines and generates multiple routings and BOM's for items produced in-house and outsourced for setting and polishing. JBMS tracks production routing steps for internal work centers or outsourced vendors.

Implementation Time
Business Computing spent four months customizing Navision’s JBMS for CD. This process involved lots of special modifications as Business Computing tailored and customized the software to meet CD’s specific requirements.

Key Benefits
Since switching to Navision’s JBMS, Coast Diamond can now firmly stand by their commitment of excellence. With JBMS, Coast Diamond can capably offer customers unique designs or specifically tailor pieces to a customer’s particular taste. Moreover, Coast Diamond has been able to eliminate the unnecessary steps that slowed down the production process. With Navision’s JBMS, the entire production process runs smoother and more efficiently with software that is specifically designed to handle the needs of a jewelry business. The key benefit includes saving through reduced system downtime as well as productivity gains resulting from an integrated system with access to reliable and correct data.