Industry-specific solutions for Microsoft Dynamics NAV
Specialty retail
Manage specialty retail products, processes, and relationships for greater profitability.

Microsoft Dynamics NAV allows specialty retailers to streamline customer interface and back-office operations by tightly integrating the two. This integrated, easy-to-use business solution helps your people deliver exceptional customer service, lower inventory costs, improve margins, and increase revenues. Delivered through a global network of channel partners, this flexible system integrates seamlessly with the 2007 Microsoft Office system to speed user adoption and improve processes across an entire business.

Customer account management

  1. Keep transaction details for cross-selling opportunities and warranty information.

  2. Easily collect customer information at POS.

  3. Market to the highest margin segments.

  4. Handle staff discounts, repeat sales, and new services sold.

Inventory control

  1. Reduce inventory levels with automatic ordering.

Pricing

  1. Centrally manage pricing.

  2. Introduce differential pricing.

Planning and forecasting

  1. Create planograms for each store layout to speed restocking.

  2. Adjust products sold according to what customers buy.

  3. Accurately predict reordering quantities.

Customer service

  1. Check prices and stock instantly with hand-held scanners.

  2. Prompt associates to offer alternatives if an item is out of stock.

  3. Offer related products to increase the total sale.

































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