SEE HOW CHALLENGES PROMPTED THESE JEWELRY COMPANIES TO SEEK A LASTING SOLUTION
OverviewTacori Enterprises, Inc. of Glendale California are experts in creating handcrafted, beautifully intricate, designer diamond rings and artisan jewelry featuring the unique, trademarked Crescent Silhouette design.Famously known as designers of some of the world’s most sought after diamond rings, Spanning four decades, Tacori designs have fused classic elegance with modern inspiration, creating some of the world’s most highly regarded and exquisite jewelry.
Tacori’s legacyThe stunning beauty and intricacy of each piece of Tacori jewelry is the result of an uncompromising passion for artisanship. Passion for Artistry Handcrafted in California, these remarkably detailed rings and fine jewelry pieces become the timeless symbols of connection that join individuals and generations.
The Pain and the ChallengeTacori was frustrated with their current software for many reasons. They never received a complete training on how to use the program in the first place and what its actual capabilities were. They had to do their own research to find what their options were. Updates and/or customizations are never tested and checked by programmers at the current software if they work properly before deploying them. The solution is based on an old and outdated FoxPro platform. It’s not a “TRUE” ERP solution. It’s simply a customized application that that was written for that purpose only. The financials were later added in it in order to try and give it an appearance of an ERP solution. The result is a cumbersome way of trying to pull data from one database in an environment of forced, questionable and technologically challenged and un-natural integration.
The SolutionMicrosoft Dynamics NAV e-Jewelry Software for financials, manufacturing, distribution, inventory control, product management, sales & marketing and jewelry functions will now handle the entire Tacori’s operation. Business Computing will provide Microsoft Dynamics NAV and e-Jewelry Software solution for Tacori Enterprises, Inc. This includes 40 user licenses for Microsoft Dynamics NAV and 40 licenses for e-Jewelry Component, Enhancement support for all the software, and consulting services for Microsoft Dynamics NAV and e-Jewelry Component including Analysis, Design, Development, Deployment, Operation, and Project Management. Included in the scope of the project is several ISV add-on software. This includes the implementation of Lanham EDI & E-Ship, RFID Technology, Jet Reports & BarTender Bar-coding Software.
The ValueA financial investment in US Dollars for Microsoft software, 3rd party software & partner services was measured carefully. Tacori Enterprises, Inc. intends in the coming years to stay ahead of the competition by optimizing business practices with the latest in computer software technology. This optimization will enable Tacori Enterprises, Inc. to continue to provide their clients with a high level of service while establishing a solid base to take advantage of improvements in the ever-changing world of technology.
The CompetitionAfter reviewing several software developers and vendors across the country, Tacori chose Business Computing for a reason. Business Computing follow-up calls and e-mails as well as critical reminders to Tacori Executives about the need for them to deploy a new jewelry ERP system with an unmatched ROI was the key to winning the contract. When e-Jewelry was compared to Tacori’s old FoxPro-based software, there was no competition. Tacori was comfortable with Business Computing honest and upfront approach toward software selection and implementation including discussions on successes and failures of such projects.
Business Requirements that the project solved for the customer Gold Craft (GC) is a gold jewelry importing and manufacturing company that sells to major jewelry chains and independent jewelry stores. As GC grew, the need for an accounting system that could effectively manage expansion became chiefly important. Although the old system worked, the network and the software constantly crashed and generated incorrect data, which cost hefty maintenance charges. Moreover, the computer consulting firm was frequently unavailable to fix system crashes In order to handle manufacturing production, and order processing, GC needed a stable and powerful solution. Microsoft Dynamics NAV e-Jewelry Software from Business Computing not only supports GC’s core business requirements, but also takes advantage of Windows technology, providing a dynamic, user-friendly interface with excellent customer service.
Gold Craft’s Business Requirements:
- Keep track of daily sales, orders, Inventory shipment and receipts
- Generate invoices by daily gold price, or a fixed gold price
- Report accurately on salesperson’s commissions & split commission between several salespeople
- Provide capabilities to manage memo or consignment inventory
- Provide capabilities to evaluate inventory and selling price of current gold market
- Provide reports for inventory ordering and sales history reports